MOLLY MAID leads from the front

26th March 2010

The location was simply wonderful and provided the perfect backdrop for a week-end of learning. The enthusiasm of our Franchise Owners to grow their businesses is contagious as is their desire to learn and take part in the discussion groups. said Pam Bader OBE, Chief Executive of MOLLY MAID and member of the BFA Board of Directors.

The convention dealt with a number of practical issues facing the business through 2010 and beyond. Enlightening presentations by noteworthy guest speakers, in particular Debra Searle MBE, who spoke movingly about her challenges whilst rowing single-handedly across the Atlantic, was especially inspirational. Debras enthusiasm for life, seizing the opportunity and choosing your attitude all provided a rousing atmosphere amongst the Franchise Owners. Over the three days, there were plenty of opportunities for open questioning, group discussions and interactive workshops all with a view to generate ideas and establish realistic plans to develop the brand even further.

This is going to be a year for exemplary customer care and continued growth and our convention provides the ideal forum to present proactive ways to ensure that we maintain our market leadership. explains Pam. We feel that we achieved this in a way that has allowed each Franchise Owner to tailor their plans to what is realistic for their own business. Whilst MOLLY MAID has succeeded in weathering the economic climate, we have had the opportunity to share our experience of the last recession, and apply our knowledge to benefit the rest of the network. So far, we have succeeded against the odds and this year will be no different. Moreover, we will be continuing to recruit a select number of new Franchise Owners throughout the year.

The convention concluded with a glittering Saturday night Gala dinner and the presentation of the Awards to Franchise Owners in recognition for their contributions and hard work to the business over the last year. *

As an extra bonus, MOLLY MAID took the opportunity over the few days to raise valuable funds for Cancer Research UK, over 1,300 in total. All together the event was a great success and MOLLY MAID is looking forward to another successful year throughout 2010.