No Letting Go

Initial Franchise Fee£17,950
Capital Required £7,000
Number of units 54
Investment Level £10,001 ~ £25,000
Franchising Since2007
Royalty Fee10%

No Letting Go offers a low entry cost, high margin, white collar business that can be operated from home utilising your management and business development skills and aptitudes. The business provides an important service to the property sector delivered through state of the art bespoke technology, KAPTUR.

No Letting Go are looking for people who are pro-active, understand good customer service and want to build a substantial, profitable business.

The Business

No Letting Go provides a valuable service to the residential lettings market. Clients include letting agents, landlords, property management companies, housing associations, student property providers and a host of others.

The key services provided include a detailed report on the general condition of the property prior to a tenant taking possession, as well as detailing the items in the property it covers the décor, cleanliness, meter readings, compliance with legislation such as smoke and CO2 detectors and the risk of legionella. This report can then be used for the check-in of the tenant in which they accept and sign for the property in the condition shown in the report, the check-out, when the tenant leaves and a comparison is made with the condition it was in when they moved in and mid-term property visits.

To deliver a consistently comprehensive report No Letting Go has developed bespoke software, KAPTUR, so that reports can be generated onsite on a tablet and stored and accessed in a unique online CRM system.

The Franchise

No Letting Go currently has over 50 franchisees operating around the UK in their own prime marketing territories, the majority are building substantial businesses with clerks carrying out most of the report preparation and dealing with tenants leaving the franchisee free to manage and build the business by developing relationships with the residential lettings providers in the area.

The geographical spread and the high quality reputation that No Letting Go has built has resulted in the company winning a number of prestigious clients as national contracts which franchisees benefit from. However, national contracts may not be operational in all areas and the core of the business is about franchisees winning local clients using the No Letting Go systems and brand reputation.

The Training

No Letting Go provide all franchisees with comprehensive training in much more than how to produce the reports. The training also covers aspects of running a business including, most importantly, sales and marketing. After the initial classroom training time is spent with each franchisee on a one to one basis providing advice and guidance in all aspects of the business, generating the reports, winning the business, managing the operation, recruiting clerks or general administration.

The Technology

No Letting Go have invested, and continue to invest, in technology in order to be ahead of the competitors. Quickly compiled, detailed and accurate reports which can be delivered to the client in the shortest possible time are the keys to success. KAPTUR has been designed to minimise the administration time for the franchisee so that their days can be spent much more profitably developing new business and marketing additional services to existing clients.

The Support

The head office team is dedicated to maximising the potential of each franchisee and as well as providing advice and guidance in all aspects of running the business through a dedicated franchise support manager the company is constantly seeking new services that can be offered that complement the existing client base, improved working methods, marketing the brand to the property industry, developing and streamlining the KAPTUR system and negotiating national contracts as appropriate.


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