Oct 30, 2017

New bespoke training and support software designed by a franchisor for your franchise

SmartPA, global leaders in providing expert PA, Administrative and Business Support, has just launched sLearning into the franchise market - a bespoke platform solution proven to provide training and support at the highest levels of excellence.

This new software, which was originally designed to support SmartPA’s 170 franchise partners around the globe, is proven to keep training in-house, organised, traceable and easily implementable; save time and money; and improve network performance through better and more consistent training. It is tried and tested and designed by a franchisor to run a large, geographically diverse franchise network.

Why sLearning was created:

SmartPA are a global company that provide an outsourced administrative service. With a growing team of over 170 SmartPA Partners they required technology which would allow them to:

  • Continue to scale the organisation without reducing the quality and effectiveness of training programme
  • Ability to report on what training modules have been started, completed and passed
  • Visibility to ensure all compliance, legal and composure modules and notifications have been read, understood and completed
  • Enhance the SmartPA community spirit and collaboration

sLearning enables a franchisor to:

  • Issue compulsory and non-compulsory information and modules whilst reporting on the results
  • Validate what users have read and most importantly understood
  • Ensure the user cannot bypass a key learning or information point without fully understanding before progressing through the programme
  • Issue daily success stories, best practice, company updates and trends
  • Allow the networking to communicate directly in a safe environment
  • Reduce training administration time by 40%

As sLearning is a cloud based solution, the entire SmartPA global organisation are able to access the platform regardless of time zone

Andrew Wright, CEO of SmartPA, explains: “It was of paramount importance to our business growth that we found a bespoke platform solution capable of supporting our global community, whilst providing training at the highest levels of excellence. Creating sLearning has allowed us to achieve not only this, but it provides such a comprehensive reporting solution that we have been able to identify key areas for additional development which, having been identified and addressed, have lead to exponential growth across the business and an increase in delivery standard beyond our expectations.”