How do Rosemary Bookkeeping support franchisees during
times of technological change?
Just like any business in any sector, Rosemary Bookkeeping
have to keep innovating and changing the way they work in order to
keep up with changes in technology. While HMRC aim for a fully
digital system by 2020 so it is essential that bookkeepers remain
up-to-date with advancing technologies to avoid going out of
business. With such a massive shift in the way that bookkeeping is
conducted, how do Rosemary Bookkeeping support their franchisees in
this changing world?
Rosemary Bookkeeping support to deliver their bookkeeping
services as well as marketing their business in a digital world. By
keeping up to date with the latest technology and software,
franchisees ensure that they stay ahead in a highly competitive
market. They are trained in new ways of working to win and retain
business – working smarter and faster whilst maintaining a high
level of customer service.
The Rosemary Bookkeeping franchise has over 20 nationwide
franchised offices with a potential market size of approximately 6
million individual businesses. The franchise is based on a business
concept that has been established and refined since 2002 providing
a unique bookkeeping system within a fully-supported franchise
package. Franchisees obtain huge flexibility with superb work-life
balance – they work the hours they want, around their own
commitments.
With so many businesses now operating online and using third
party software to integrate into their businesses to complete sales
activity it is vital that bookkeepers understand how this impacts
their clients’ business so that they don’t get left in the dark
ages whilst everyone else flies into the digital world and this is
where Rosemary Head Office can offer support to their franchisees.
“One of our key customers is an online retailer. The biggest
difference between an online client and a regular client is the
lack of paperwork. We exchange all of the documents we need online
and then upload them into our own online software in order to
generate an invoice for each transaction. It’s a very simplistic
system. There can be VAT issues depending on where their customer
is and foreign currency can be a bit more complex. Rosemary Head
Office support us in the technical aspects of the work and if we
ever have any queries they’re our first port of call. We structured
our online system along the lines of the Rosemary system which
gives us guidelines for our own business,” explain Tony and Rosie,
Rosemary Bookkeeping franchisees in Cheshunt.
“At Rosemary Bookkeeping, we provide our franchisees with a
knowledge bank called ‘Herbal Essences’. This helps our franchisees
to differentiate between different types of client and a guide on
how to provide the best service for each one. As the bookkeeping
world evolves, at Rosemary Bookkeeping, we keep on top of changes
and make sure that everything we do is in line with the changes.
Technology changes what we do for clients and how we do it,”
explains Lisa Curteis, Franchise Director at Rosemary
Bookkeeping.
Rosemary Bookkeeping ensure that they stay ahead of the
competition and keep their franchisees successful and thriving in
the bookkeeping sector.
If you would like to find out if the Rosemary franchise would
suit you please email hannah@franchiseexpo.co.uk
